Field Issue Report - Rev 05

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Submitter Information.

I am a...*

Dealer

Trimax Employee

Trimax Customer

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Section (Employee)

Your Name*

First Last

Your Reference (if required)

Customer Information.

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Customer Name

Customer Name*

First Last

Company Name

Customer Phone

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Customer Phone (OLD)

Customer Email

Include Customer in Communications?*

Customer's Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

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Section (Customer)

Your Name*

First Last

Company Name

Your Phone

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Your Phone (OLD)

Your Email

Your Address*

Street Address * Address Line 2 City * State / Province / Region * ZIP / Postal Code * Country *

Your Reference (if required)

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Section (Dealer)

Your Expectations*

To help us review and respond to this Field Issue Report efficiently, please tell us what outcome you are expecting.

Untitled*

Warranty Claim - To request assessment of a potential warranty issue or corrective action.

Technical Assistance - To request troubleshooting support or technical guidance.

Product Feedback - To inform Trimax of an issue or observation to help improve current products.

Suggestion - To suggest a design change, feature, or new product idea based on field experience.

Other - Please specify.

Your Name*

First Last

Dealership Name*

Your Phone Number

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Your Phone Number (OLD)

Your Email*

Your Reference (if required)

Customer Information.

Customer's Name*

First Last

Customer's Company Name

Customer's Phone Number

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Customer's Phone Number (OLD)

Customer's Email

Include Customer in Communications?*

Customer's Address*

Street Address * Address Line 2 City * State / Province / Region * ZIP / Postal Code * Country *

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Section Break - Universal Content

Product Information and Issue.

Serial Number*

Machine Type*

Description of Issue*

Failure Date*

Mower Delivery Date*

If you are unsure of the exact delivery date please enter the approximate date.

Tractor Make, Model and HP

Add Photos

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Drop files here or

Accepted file types: jpg, jpeg, gif, png, bmp, tif, tiff, heic, doc, docx, pdf, Max. file size: 10 MB.

Add Video

File number limit: 1, Single file size limit: 100MB

Accepted file types: mp4, mov, avi, wmv, mkv, webm, m4v, 3gp, mpeg, mpg, Max. file size: 100 MB.

Product Repair.

Has a repair already been completed?*

Who will be completing the repair / warranty claim?*

Who completed the repair / will complete the warranty claim form?*

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Dealer that will handle the repair/claim

Dealer Company Name*

Dealer Email

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Other entity that will handle the repair/claim

Repairer's Contact Name*

Repairer's Contact Email*

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Dealer that handled the repair/claim

Dealer Company Name*

Dealer Email

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Other entity that handled the repair/claim

Repairer's Contact Name*

Repairer's Contact Email

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Other entity that will handle the repair/claim

Contact Name*

Contact Email

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Other entity that handled the repair/claim

Contact Name*

Contact Email

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Final note

IMPORTANT: Please be patient after clicking Submit. Large images or videos may take longer to process. Do not refresh or close this page until you see a confirmation message. Thank you!

Mowers by Application.

Rotary Mowers.

Flail Mowers.

Trimax Innovations.

Trimax Mobile Apps.

Service & Support.

Trimax Warranty.

Financing.

Resource Center.

Identify Your Mower.

About Us.

Our Purpose.

Field Issue Report - Rev 05

Submitter Information.

I am a...*

Section (Employee)

Customer Information.

Section (Customer)

Section (Dealer)

Your Expectations*

Customer Information.

Section Break - Universal Content

Product Information and Issue.

Product Repair.

Dealer that will handle the repair/claim

Other entity that will handle the repair/claim

Dealer that handled the repair/claim

Other entity that handled the repair/claim

Other entity that will handle the repair/claim

Other entity that handled the repair/claim

Final note

Sales Enquiries.

Parts & Service Enquiries.

Admin Enquiries.

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